Returns & Exchanges
We want you to be fully satisfied with your purchase, which is why we offer a 30-day money-back guarantee on all products purchased directly from our official store. If you are not happy with your results, simply return the unused portion of your order for a full refund of the purchase price.
Return Process
- 1.Initiate Your Return
Contact our customer service team within 30 days of your delivery date to obtain a Return Merchandise Authorization (RMA) number and the correct return address.
- 2.Pack Your Items
Securely place the product containers, whether opened or unopened, into a shipping box and clearly write your assigned RMA number on the outside of the package.
- 3.Ship the Package
Send your return via a trackable shipping method like UPS, FedEx, or USPS Priority Mail to ensure we receive your package and can track its progress.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.